Introduction
Gurugram Premier League (GPL) respects your privacy and is committed to protecting the personal information you share when accessing our website, registering as a player, participating in league activities, contacting our team or making an online payment.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information in connection with our website and services.
By using our website or submitting information through our forms, you acknowledge that you have read this Privacy Policy.
Information We Collect
Depending on how you interact with GPL, we may collect the following categories of information.
A. Personal and Registration Information
- Full name.
- Mobile number and email address.
- Date of birth and age-related eligibility information.
- City, state and residential address, where required.
- Profile photograph and other images submitted by you.
- Cricketing experience, playing role, team details and registration information.
- Emergency contact information, where required for participation.
B. Payment and Transaction Information
When you pay a registration fee or make another payment through our website, we may collect or receive:
- Payment amount and transaction date.
- Registration ID, order ID and payment reference.
- Payment status, such as successful, failed, pending or refunded.
- Payment method and limited payment-related details made available by the payment provider.
- Refund and transaction reconciliation information.
Online payments may be processed through third-party payment service providers, including Cashfree Payments and Razorpay, depending on the payment option available at checkout.
GPL does not intend to collect or store your complete card number, card security code (CVV), UPI PIN, internet banking password or other payment authentication credentials on its own servers. Such information should be entered only through the applicable payment provider's secure payment interface.
C. Technical and Usage Information
When you visit our website, certain technical information may be collected automatically, depending on our website configuration. This may include IP address, browser type, device information, operating system, pages visited, timestamps, referral sources and diagnostic logs.
Cookies and similar technologies may also be used to support website functionality, security and performance.
How We Use Your Information
GPL may use personal information for the following purposes:
- Processing player, team and other registrations.
- Verifying participant identity, age and eligibility.
- Managing tournament participation, fixtures, teams and player profiles.
- Processing payments and reconciling transactions.
- Confirming successful registrations and communicating payment status.
- Processing eligible cancellations and refunds.
- Sending registration confirmations, important announcements, schedule changes and tournament updates.
- Responding to enquiries and providing customer support.
- Preventing fraudulent transactions, unauthorised access and misuse.
- Maintaining website security, records and operational reporting.
- Meeting applicable legal, regulatory, accounting and tax obligations.
- Improving our website, registration process and participant experience.
- Sending promotional communications where permitted by applicable law and any required consent.
We will use personal information only for purposes consistent with this policy and applicable law.
Online Payments Through Cashfree Payments and Razorpay
GPL may use Cashfree Payments, Razorpay or other authorised payment service providers to facilitate online payments.
When you proceed to checkout, relevant information may be shared with the selected payment provider to initiate, authenticate, process, verify and reconcile your transaction.
Depending on the payment method and transaction, the information shared may include:
- Name and contact details.
- Registration or order reference.
- Payment amount and transaction description.
- Relevant billing information, where required.
- Technical, device or transaction information necessary for fraud prevention and payment processing.
Cashfree Payments and Razorpay may independently collect and process information under their respective privacy policies, terms and security practices.
Please review the relevant provider's policies for further details:
- Cashfree Payments: https://www.cashfree.com/privacy/
- Razorpay: https://razorpay.com/privacy/
GPL does not control the independent privacy practices of these payment providers. Payment authentication, transaction processing and related security checks may be performed by the selected provider, participating banks, card networks, UPI participants or other authorised payment partners.
A payment marked as pending may require additional verification or reconciliation before its final status can be confirmed.
Player Profiles, Photographs and Public Information
GPL may publish selected player or team information, such as names, team affiliations, playing statistics, match results, awards, photographs and videos, to report tournament activities and promote the league.
Where information is intended for public display, GPL will seek any consent or other lawful basis required under applicable law and communicate relevant publication arrangements where appropriate.
Participants should avoid submitting sensitive personal information through public profile fields or other publicly visible areas.
If you believe that information displayed on our website is inaccurate or should be reviewed, you may contact GPL using the details provided below.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to:
- Maintain essential website functionality.
- Support registration sessions and checkout processes.
- Improve website performance and security.
- Understand website usage where analytics tools are enabled.
- Support advertising or marketing measurement where applicable and lawfully configured.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality, including registration or checkout.
Where required, GPL will seek consent for non-essential cookies or similar technologies.
Data Retention
GPL retains personal information only for as long as reasonably necessary for the purposes described in this policy, including:
- Maintaining registration and tournament records.
- Verifying and reconciling payments.
- Processing refunds and resolving payment disputes.
- Meeting accounting, tax, legal and regulatory obligations.
- Addressing complaints, claims, fraud or security incidents.
Retention periods may differ depending on the type of information and applicable legal requirements.
Information that is no longer required will be deleted, anonymised or securely disposed of where appropriate and technically feasible, subject to lawful retention obligations and necessary backups.
Information Security
GPL takes reasonable technical and organisational measures intended to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
Depending on the systems in use, these measures may include access controls, secure connections, restricted administrative access, software updates, monitoring and appropriate data-handling practices.
Online transmission and electronic storage cannot be guaranteed to be completely secure. Participants should protect their account credentials and avoid sharing passwords, OTPs, CVVs or UPI PINs with anyone claiming to represent GPL.
GPL will respond to personal-data incidents in accordance with applicable legal requirements.
Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information held about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where deletion is legally permitted.
- Withdraw consent where processing is based on consent.
- Raise concerns about how your information is being handled.
- Request information about relevant data processing or grievance procedures.
Some information may need to be retained to complete transactions, meet legal obligations, prevent fraud or resolve disputes.
To exercise your rights, please contact GPL using the contact details in this policy. We may need to verify your identity before acting on a request.
Children's Privacy
Where participation is restricted by age, GPL will apply its published eligibility rules.
If a registration involves a child or personal information relating to a child, GPL will handle that information in accordance with applicable law, including any required parental consent or verification safeguards.
Parents or lawful guardians who have concerns about a child's information may contact GPL for assistance.
Third-Party Websites and Services
Our website may contain links to third-party websites, payment pages, social media platforms or other external services.
These services may have their own privacy policies and terms. GPL is not responsible for the independent privacy practices or content of third-party services.
We recommend reviewing the applicable privacy policy before submitting personal information to an external service.
Marketing Communications
GPL may send service-related communications necessary to manage registrations, payments, matches and tournament participation.
Promotional messages will be sent in accordance with applicable law and any required consent. Where an unsubscribe or opt-out mechanism is provided, you may use it to stop eligible promotional communications.
Opting out of promotional messages will not necessarily stop essential transactional or service-related notifications.
Changes to This Privacy Policy
GPL may update this Privacy Policy to reflect changes in its website, registration process, payment providers, operational practices or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Where required by applicable law, GPL will provide additional notice or obtain consent for material changes.
Contact and Grievance Redressal
For privacy questions, personal-information requests, payment-related data concerns or complaints about the handling of personal information, please contact:
Gurugram Premier League (GPL)
Website: https://gurugramcricketleague.com/
Email: [Insert official privacy or support email]
Contact Number: [Insert official contact number]
Grievance Contact / Officer: [Insert designated contact, where applicable]
Address: [Insert official business or registered office address]
Please include your name, registration or transaction reference where relevant, a description of your concern and the action you are requesting. Avoid including full card details, CVVs, UPI PINs or passwords in your message.
GPL will review and respond to requests in accordance with applicable law and its established grievance-handling process.
**By using the GPL website, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is legally required for